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Community Support ​

Join our Discord community ↗ with over 13K members, where you can create a post in the support forum channel for assistance.

While the community does provide some help, the Core team ↗ is actively involved in the forum to ensure questions are addressed.

Direct Support from Core Developers ​

If you are a Coolify Cloud user, you can reach out via email at hi@coollabs.io for direct support from Andras (Coolify’s founder). Since he personally handles emails, response times may be delayed.

We highly recommend posting in the Discord support forum first, as core team members can escalate issues to the developers (Andras & Peak) if necessary.

Important Notes ​

  • We are a small team (fewer than 6 people) supporting 140K+ users, making it challenging to offer direct assistance to everyone. However, we do our best to help as much as possible.
  • We are planning a paid support option for self-hosted users. If you need dedicated support for your self-hosted instance, email hi@coollabs.io to discuss options.